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Automatic Order Tags Bulk Product Editor Email Reports Link Manager Platform WooCommerce Importer

Published on 2022-12-26

We've updated the way we calculate refunds in our email reports to correctly exclude refunds that did not succeed. Most refunds process correctly but occasionally they'll fail. Prior to this fix some of the failed refunds were still being included in the calculations.

This affects the Return metric and all metrics that depend on it, like Net Sales or Total Sales.

We are establishing a code freeze between November 21 and November 30. During this period we will only deploy critical fixes. The idea is to reduce the possibility of introducing bugs and unexpected system interactions that could cause the service to be compromised during the peak days of the holiday season.

After November 30 we will resume deploying changes as usual.

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